Our team

Stephen Jackson
Key responsibilities:
As principal of JacksonRowe, Stephen brings a wealth of experience with him and has worked at the family owned agency since 1984. Responsible for upholding the agency’s distinctive team-based culture, Stephen has played an instrumental role in growing ... [Read more]
Key responsibilities:
As principal of JacksonRowe, Stephen brings a wealth of experience with him and has worked at the family owned agency since 1984. Responsible for upholding the agency’s distinctive team-based culture, Stephen has played an instrumental role in growing the firm into a progressive agency with one of Sydney’s largest property management portfolios and a top-tier ranking for its sales division. Stephen is proud of his team of professionals that forms the heart and soul of the agency and plays a crucial role overseeing the performance of the sales and management teams as well as liaising with clients on a daily basis. A great work culture is the catalyst for great work and Stephen thrives on cultivating the talents of the team while providing a level of commitment that is second to none.

Key skills:
Stephen is a licensed real estate agent and auctioneer who has lived in the Ryde area for more than 20 years giving him exceptional insight and experience in the local market. A natural leader with a caring nature, Stephen is a regular keynote speaker and has trained agents in property management both nationally and internationally. Cool, calm and collected, Stephen always manages to keep his sense of humour even when being totally outnumbered in an office full of very smart women.

Gail Jackson
Key responsibilities:
Gail’s energy and wit combined with her empathy and experience make her one of the area’s most respected sales agents. A consummate professional with four decades’ in the industry, Gail embodies the JacksonRowe philosophy of putting people first. A... [Read more]
Key responsibilities:
Gail’s energy and wit combined with her empathy and experience make her one of the area’s most respected sales agents. A consummate professional with four decades’ in the industry, Gail embodies the JacksonRowe philosophy of putting people first. A licensed real estate agent and director of the company working alongside Stephen, Gail’s breadth of expertise has seen her achieve great results through all market conditions giving her invaluable insight. Strong leadership and meticulous follow up are her trademark talents while her breadth of expertise enables Gail to provide guidance across all aspects of a sale from strategy through to styling.

Key skills:
With a BFA from the National Art School and a Masters in Drawing from UNSW, Gail’s arts background gives her a multi-disciplinary perspective that affords her clients a competitive edge. Gail’s extensive experience, high degree of professionalism and friendly nature prove a winning formula while her inherent ability to match people with property bring buyers and sellers together making the sales process a smooth, uncomplicated and pleasant journey. Working in the family business means that Gail is here for the long haul and has the luxury of focusing on each individual client making every campaign unique and personal.
Elisma Iesu
Key responsibilities:
A licensed agent and invaluable member of the sales team, Elisma is driven by her dual passions for people and property. A specialist in Ryde, Gladesville, Tennyson Point and Putney, Elisma joined the team in 2017 with her can-do attitude, positive ... [Read more]
Key responsibilities:
A licensed agent and invaluable member of the sales team, Elisma is driven by her dual passions for people and property. A specialist in Ryde, Gladesville, Tennyson Point and Putney, Elisma joined the team in 2017 with her can-do attitude, positive approach and transparency proving to be key factors in her success to date. A skilled negotiator with a straightforward, no-nonsense approach, Elisma’s natural charisma and extensive market knowledge help her achieve top results for her clients. In fact, in 2018 she achieved a record sale in Eastwood achieving $250,000 above the reserve in a down turning market.

Key skills:
Elisma has an ability to instantly put clients at ease, guide them through the process and create tailored campaigns aimed at taking the stress out of the situation. Her caring and honest approach really does get results while her background running her own florist business has not only given her an incredible work ethic but also an eye for design and detail. A local resident, Elisma is keen to help in the community and runs the agency’s charity and community projects from organising Smith Family gift appeals to running colouring competitions for local kids.
James Parsons
Key Responsibilities:
James’ business acumen, negotiation skills and extensive local market knowledge are the perfect cornerstones for his role as sales specialist. A resident of Ryde for over 10 years with strong ties to the community, James is a licensed real estate agent... [Read more]
Key Responsibilities:
James’ business acumen, negotiation skills and extensive local market knowledge are the perfect cornerstones for his role as sales specialist. A resident of Ryde for over 10 years with strong ties to the community, James is a licensed real estate agent who has been working in real estate since 2001. His career to date covers the full complement of business development, operational and financial management as well as strategic planning and marketing. His background in building and running his own corporate rental firm gives James an informed approach to real estate and affords clients a competitive edge with his high degree of commitment and understanding of e-commerce and digital marketing.

Key Skills:
James has a Bachelor of Commerce with a Major in Marketing so he really does know how best to showcase a property in its best light. He’s a natural at cultivating strong professional relationships and flexible and responsive to the changing demands of business, industry and the marketplace. Whether helping clients enter the market, invest in property or upgrade to a new home, James is adept at providing expert guidance and a highly personal approach to ensure the receive the best possible service and the best possible outcome when selling their home. His drive, determination and transparency are refreshing while his multi-skilled approach and understanding of multi-media marketing in today’s real estate industry make James a tremendous asset to the sales team.
Sev Moskovian
Key Responsibilities:
Young, dynamic and driven, Sev is a vital part of the sales team with professional values and beliefs that are closely aligned with the JacksonRowe ethos. With a strong sales background and a focus on delivering first-class customer service, Sev works ... [Read more]
Key Responsibilities:
Young, dynamic and driven, Sev is a vital part of the sales team with professional values and beliefs that are closely aligned with the JacksonRowe ethos. With a strong sales background and a focus on delivering first-class customer service, Sev works closely with the team and is always looking to further his skills and keep abreast of industry initiatives. Sev is driven by his desire to achieve the best possible results for his clients and prides himself on his hands-on approach and deep sense of commitment.

Key Skills:
Sev embraces the challenges of his role and isn’t afraid to think out of the box. He’s genuinely interested in people and has lived in Ryde area for 15 years affording him a thorough understanding of the local market and the advantages that the area has for both residents and investors. Sev understands the critical importance of quality service and the value of reputation in the industry and is thrilled to be working with the best in the business while continually learning and growing.
Louise Maxwell

Sales & Marketing Manager

Louise Maxwell

02 8878 1920

louise@jacksonrowe.com.au

Key responsibilities:
Louise’s creative mindset, excellent organisational abilities and focus on customer service provide the perfect skillset for her role supporting the sales team. Working hard behind the scenes, Louise is responsible for listing properties onto web ... [Read more]
Key responsibilities:
Louise’s creative mindset, excellent organisational abilities and focus on customer service provide the perfect skillset for her role supporting the sales team. Working hard behind the scenes, Louise is responsible for listing properties onto web portals, overseeing marketing and managing social media to ensure that every property gets maximum exposure. Louise likes to keep her finger on the pulse and her keen eye for detail makes her an invaluable member of the sales team.

Key skills:
Louise makes sure that each and every sales campaign runs smoothly, right from listing through to settlement. Nothing phases Louise and her ability to multi-task means that she thrives under pressure. Highly personable and renowned for her ability to think on her feet. Close collaboration with the sales team and a culture of sharing ideas and continually developing skills provides the perfect environment for Louise to thrive.
Kristine De Santis

General Manager

Kristine De Santis

0414 947 307

02 8878 1914

kristine@jacksonrowe.com.au

Key responsibilities:
Kristine forms an intrinsic part of the fabric of the culture at Jackson+Rowe and is charge of a broad range of duties from overseeing the day-to-day running of the office and training new staff to fine tuning agency procedures. The go-to person for both... [Read more]
Key responsibilities:
Kristine forms an intrinsic part of the fabric of the culture at Jackson+Rowe and is charge of a broad range of duties from overseeing the day-to-day running of the office and training new staff to fine tuning agency procedures. The go-to person for both staff and clients when they need help or advice, Kristine upholds the values and team-based structure at the agency. With 35 years’ industry experience and in her current role since 2008, Kristine runs the property management and sales teams with regular training groups and one-on-one sessions as well as overseeing accounts and compliance issues. She is currently the office Licensee-in-charge.

Key skills:
Kristine is not only highly personable and multi-skilled, but she possesses a rare sincerity and empathy that is both reassuring and rewarding for clients. A great coach with a ready smile, Kristine relishes her role looking after the training and development of the team and watching them grow and thrive. A lifelong resident of Ryde, Kristine is a bonafide advocate of the area and her market knowledge is second to none enabling her to provide expert advice and strategies to help client’s achieve their goals.
Chantel Rowley

BDM / Senior Property Manager

Chantel Rowley

0416 928 728

02 8878 1923

chantel@jacksonrowe.com.au

Key responsibilities:
Chantel is a highly driven professional with a great work ethic, superb people skills and a focus on providing first-class customer service. Part of the team since 2014, Chantel started off as a property manager before moving into a role looking after ... [Read more]
Key responsibilities:
Chantel is a highly driven professional with a great work ethic, superb people skills and a focus on providing first-class customer service. Part of the team since 2014, Chantel started off as a property manager before moving into a role looking after all new managements and helping train staff as well as managing a small rental portfolio. Committed to staying at the forefront of the industry, Chantel regularly attends industry training events and seminars as well as undertaking in-house training with Stephen and Kris to ensure that the team stays one step ahead.

Key skills:
At the heart of Chantel’s approach is her focus on forging long-lasting relationships with clients built on trust, respect and honesty. A natural people person with an approachable and easy-going nature, Chantel’s passion for real estate stems from her family background and her longevity in the industry serves as testament to her abilities. Keeping fit and active has a lot to do with Chantel’s positive outlook and training for the New York marathon enables her to combine her dual passions for travel and running.
Alexandra Ragno

Property Management

Alexandra Ragno

02 8878 1928

alex@jacksonrowe.com.au

Key responsibilities:
Part of the property management team since 2015, Alex looks after a large portfolio of properties that span across Sydney from Hornsby to Double Bay. Alex thrives on the fast pace of the industry and her strong management and organisational skills have ... [Read more]
Key responsibilities:
Part of the property management team since 2015, Alex looks after a large portfolio of properties that span across Sydney from Hornsby to Double Bay. Alex thrives on the fast pace of the industry and her strong management and organisational skills have earned her an extensive network of loyal clients and plentiful repeat and referral business. As well as looking after her client’s investments and liaising with tenants, Alex also looks into projects to help the department grow.

Key skills:
Fantastic with people and calm under pressure, Alex loves the buzz of the industry and enjoys interacting with people from all walks of life. A local resident with exceptional market knowledge, Alex prides herself on her work and loves how the agency’s team approach and excellent structure enables them to handle more volume than most other agencies. Being highly organised and efficient combined with extensive training means that Alex has the resources to create maximum impact in the market. Her vibrant personality and high energy levels are the perfect attributes for her busy role keeping landlords and tenants happy and well looked after.
Chantal Marrama

Property Management

Chantal Marrama

02 8878 1915

chantal@jacksonrowe.com.au

Key responsibilities:
Chantal has embraced her role in the fast-paced property management department and thrives on the daily challenges she faces. Her strong will, dedication and commitment are the perfect attributes for her busy role while her energy and enthusiasm ensure ... [Read more]
Key responsibilities:
Chantal has embraced her role in the fast-paced property management department and thrives on the daily challenges she faces. Her strong will, dedication and commitment are the perfect attributes for her busy role while her energy and enthusiasm ensure that she gets the job done promptly. Chantal’s natural flair for connecting with people, nurturing close working relationships and dealing with issues calmly and efficiently ensure that she always keeps open communication lines with both landlords and tenants.

Key skills:
Injecting a sense of vitality into all she does, Chantal sees property management as the perfect vocation for her as it combines her dual passions for people and property. Family oriented with a great sense of humour, Chantal is a team player who loves the friendly and collaborative atmosphere at Jackson+Rowe. Life beyond the office for Chantal is devoted to Muay Thai kickboxing which helps keep her fit, disciplined and motivated.
Arielle Farrell

Property Management

Arielle Farrell

02 8878 1912

arielle@jacksonrowe.com.au

Key responsibilities:
Whether it’s conducting an open home, managing maintenance requests or keeping owners up to speed, Arielle takes on every aspect of her role with enthusiasm and insight. A background in sales and promotions has blessed Arielle with superb communication... [Read more]
Key responsibilities:
Whether it’s conducting an open home, managing maintenance requests or keeping owners up to speed, Arielle takes on every aspect of her role with enthusiasm and insight. A background in sales and promotions has blessed Arielle with superb communication skills while her ready smile and ability to really listen enables her to connect easily. Having worked her way up from a receptionist role, Arielle has a fantastic synergy with the team and her strong work ethic and desire to succeed means she always gets the job done efficiently and effectively.

Key skills:
Arielle’s outgoing and upbeat personality means she’s a natural at building relationships with both clients and tenants. She loves a challenge and is always looking for new and better ways to get the best outcome. A lifelong resident of Epping, Arielle knows the area like the back of her hand and is an expert in the local market. She’s passionate about the area’s people, property and lifestyle and spends her downtime enjoying the great outdoors, either on a horse, a dirt bike or hiking trail.
Erin Glanville

Property Management

Erin Glanville

02 8878 1916

erin@jacksonrowe.com.au

Key responsibilities:
Erin looks after her own rent roll and has a deep understanding of the need to ensure that each and every property she looks after is managed to a high level and owners are kept well informed. As well as liaising with landlords, managing rental returns ... [Read more]
Key responsibilities:
Erin looks after her own rent roll and has a deep understanding of the need to ensure that each and every property she looks after is managed to a high level and owners are kept well informed. As well as liaising with landlords, managing rental returns and overseeing routine inspections, Erin is always on hand to deal with any issues that arise or to advise clients on the best ways to achieve optimal yields.

Key skills:
With a strong duty of care towards her clients, Erin works hard to strive for the best for her clients. She’s adept at finding the perfect tenant, which is key to achieving minimal fuss and low vacancy rates. Her personable nature, caring approach and ability to work well in a team are the perfect fit for Jackson+Rowe. Trustworthy, hardworking and results driven, Erin is a passionate about what she does and enjoys helping landlords achieve their investment goals and tenants find their ideal home.
Peta Norquay

Operations Manager

Peta Norquay

02 8878 1999

peta@jacksonrowe.com.au

Key responsibilities:
Part of the team since 2006, Peta’s role as operations manager is to build and grow the business from within and make the frontline run smoothly and efficiently. As well as training and mentoring agents, Peta’s dynamic role sees her overseeing the ... [Read more]
Key responsibilities:
Part of the team since 2006, Peta’s role as operations manager is to build and grow the business from within and make the frontline run smoothly and efficiently. As well as training and mentoring agents, Peta’s dynamic role sees her overseeing the accounts department and sub-contractors as well as looking after I.T. and administrative issues. Peta’s business acumen and technology skills play a vital role in developing the business while her aptitude at implementing intelligent operations systems and streamlined procedures mean that the office runs like a well-oiled machine.

Key skills:
Not only is Peta a licensed real estate agent but she also holds a Diploma in Management and a Certificate in Business Management so she’s brilliant at looking after people. Her meticulous approach consistently delivers a clean bill of health for all trust accounts and her background in sales and property management means Peta has filled nearly every role in the business. It’s this broad range of expertise and understanding that makes Peta the perfect person to ensure best practise, create strategies and employ new staff. Peta is the glue that holds the close-knit team together and her boundless energy and bubbly personality make the office a happy place to work.
Amelia Hoffman

Customer Service

Amelia Hoffman

02 8878 1917

amelia@jacksonrowe.com.au

Key responsibilities:
A highly experienced property manager, Amelia spent the first few years building up and running her own rent roll in the Ryde area before stepping into a new position of senior property manager that sees her training new staff members. Amelia’s broad ... [Read more]
Key responsibilities:
A highly experienced property manager, Amelia spent the first few years building up and running her own rent roll in the Ryde area before stepping into a new position of senior property manager that sees her training new staff members. Amelia’s broad understanding of multiple dynamic markets, her excellent customer service skills and friendly and approachable nature make her a fantastic team leader and joy to have around.

Key skills:
Amelia sets herself high standards and loves being part of an industry that is constantly changing and evolving. Her natural ability to connect and her strength at problem solving are key to her success and she prides herself on getting the job done. She takes the time to listen and to help people make sense of issues, offer solutions and help make good choices, an approach that takes as much care and understanding as it does expertise. Always keen to keep abreast of industry innovations, Amelia is thrilled to be part of a proactive and energetic team where she feels she is learning from the best in the business.
Amanda Gough

Customer Service

Amanda Gough

02 8878 1900

amanda@jacksonrowe.com.au

Key responsibilities:
A highly trained property manager, Amanda looks after a growing portfolio of 250 properties including a block of 89 apartments ensuring she’s kept on her toes. Renowned for staying cool under pressure and being a natural-born problem solver, Amanda ... [Read more]
Key responsibilities:
A highly trained property manager, Amanda looks after a growing portfolio of 250 properties including a block of 89 apartments ensuring she’s kept on her toes. Renowned for staying cool under pressure and being a natural-born problem solver, Amanda brings a high degree of energy and commitment to her role. First-rate organisational skills and an ability to really focus on the job at hand means that Amanda gets speedy results and always keeps both landlords and tenants happy.

Key skills:
Amanda is always able to get to the heart of any issues and is skilled at quick and easy resolution. Expert advice, a hands-on approach and open communication lines form the cornerstones of her work ethos while her friendly nature and ready smile make her a pleasure to deal with. Originally from Sweden, Amanda was drawn to the close-knit atmosphere at the family run business and is thrilled to be working for an agency that really cares for people. She works hard to go the extra mile for clients and is adept at juggling multiple responsibilities while keeping clients continually informed and up to date.
Leanne Meredith

Operations Support

Leanne Meredith

02 8878 1919

leanne@jacksonrowe.com.au

Key responsibilities:
Leanne is a second-generation real estate professional with over 15 years’ experience in the industry and an inherent understanding of the business of real estate. In charge of all landlord accounts, creditor payments and rental transactions, Leanne ... [Read more]
Key responsibilities:
Leanne is a second-generation real estate professional with over 15 years’ experience in the industry and an inherent understanding of the business of real estate. In charge of all landlord accounts, creditor payments and rental transactions, Leanne plays a key role in ensuring everything in the agency runs like clockwork. A perfectionist with an eye for detail, Leanne looks after all settlements, statistical reporting as well as providing ongoing support to the sales and management teams.

Key skills:
Leanne maintains an excellent track record and even with the high volume of monetary transactions carried out through the trust account maintains a 100% success rate. A Justice of the Peace with a helpful and caring attitude, Leanne is adept at problem solving and is a loyal and long-serving member of the close-knit team.

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