Access for tradespeople to carry out repairs

Our tradespeople will contact you to arrange access between 9-5 Monday to Friday. They don’t do after-hours work without charging after-hours rates at your cost.

Our tradespeople can use office keys if you are unavailable to attend and complete the repairs with permission.

When a tradesperson cannot arrange a mutually agreeable time, they will report back to our property managers, who will then book a set time and date for the repair to be completed. You will be given formal notice of the time and date of the appointment as is required by the lease.

All our tradespeople are insured and guarantee their work.