Our database of questions and answers is being constantly updated so you can get the answers you need, when you need them. If there is a question we have missed, send us an email. If it's urgent, call our team and they will do everything they can to help.
Landlord insurance is not always the same.
I want compensation!
Who is responsible for fixing Mould?
Who is responsible for garden care?
What to do when an Owner and Tenant disagree on a repair?
Tenants' obligation to Mitigate?
What are the tenants' rights if the landlord fails to repair something that is not an urgent repair?
Tenants can arrange Urgent repairs if the circumstances allow
Protecting people and Property
How fast does an Urgent repair need to be fixed
When is a repair Urgent?
Access for tradespeople to carry out repairs
A Tenant's right to make changes
Improvements are by agreement
Tenants are responsible for some types of repairs and maintenance
Everyone should have insurance
Breakages and Accidental Damage
What is Wear and Tear, and when is it Damage?
Minimum standards for rental property
How is maintenance handled & can I use my own tradespeople?
Can you pay my rates notices on my behalf?
How is rent collected & how often to I receive the rent money?
Do I get to choose the tenant that goes into my property?
Does the agent have to be local to lease & manage my property?
How long does it take to find a tenant?
What is landlord’s insurance & do I need it?
I’m unhappy with my current agent, what’s involved in transferring my property over to Jackson Rowe?
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